Shipping Police

Thank you for shopping with URBANCART24. Please review our shipping policy below for information on order processing and delivery.

1. Order Processing Time

  • All orders are processed within 1–3 business days

  • Orders are not shipped or delivered on Sundays or public holidays

  • In case of high order volume or unforeseen delays, processing time may be extended

2. Shipping Locations

urbancart24 ships to most serviceable locations. Delivery availability may vary depending on the customer’s address.

3. Shipping Time

  • Estimated delivery time is 5–10 business days

  • Delivery times may vary based on location, courier partner, weather conditions, or other external factors

4. Shipping Charges

  • Shipping charges (if applicable) are displayed at checkout

  • Any applicable shipping fees are non-refundable

5. Cash on Delivery (COD)

  • COD is available on selected products and locations

  • Orders placed using COD may require confirmation via call or WhatsApp

  • Repeated COD order rejections may lead to COD being disabled for future orders

6. Order Tracking

Once your order is shipped, you will receive a tracking number via SMS or email to track your shipment.

7. Delayed or Lost Shipments

Urbancart24 is not responsible for delays caused by courier partners, natural disasters, or unforeseen circumstances. However, we will assist you in tracking and resolving shipping issues.

8. Incorrect Address

Please ensure that your shipping address is accurate.urbancart24 is not responsible for orders delivered to incorrect addresses provided by the customer.

9. Contact Us

For any shipping-related questions, please contact us:
Store Name: urbancart24
Email: urbancart024@gmail.com
WhatsApp: +966576826339